Terms & Conditions

Welcome to Ven Guide! Please read these Terms & Conditions carefully before using our services.

Usage

Ven Guide provides self-guided tour content and apps for your personal use only. You may not reproduce, distribute, modify, or create derivative works from our tours.

Account & Registration

You must create an account to access and purchase tours. You agree to provide accurate information and keep your account secure. VenGuide reserves the right to suspend accounts.

Tour Purchases & Refunds

All tour purchases are final. If you are not satisfied with a tour, you may request a refund within 48 hours of purchase as long as you have not already started the tour. Tours are intended for personal use only and cannot be shared or resold. 

User Conduct

You must comply with all laws and regulations related to your use of Ven Guide tours and the locations included. You may not use our services in any harmful, illegal, or objectionable manner.

Prohibited Uses

You agree not to use our Services for any unlawful or prohibited purposes, including but not limited to:

  • Engaging in any activity that violates applicable laws or regulations
  • Attempting to access or use another user’s account without permission  
  • Transmitting any material that contains viruses or other harmful components
  • Engaging in any activity that interferes with or disrupts our Services

Termination

We reserve the right to terminate your access to and use of our Services at any time, without notice, for any reason, including violation of these Terms.

Disclaimer of Warranties

Our Services are provided “as is” without warranties. We make no representations about the operation of our Services or accuracy of content. You agree your use is at your sole risk. 

Limitation of Liability

Ven Guide shall not be liable for any damages whatsoever arising from your use of our Services, including interruptions, unauthorized access, viruses, or any other loss.

Indemnification

You agree to indemnify and hold VenGuide & Narrative Nomad Private Limited harmless from any claims, damages, or expenses arising from your use of Services or violation of these Terms.

Governing Law & Jurisdiction

These Terms shall be governed by Indian law. Disputes shall be subject to courts in Mumbai, India.